Products & Materials
What is minky?
How do I wash my minky blanket?
For the best results: machine wash in cold water with gentle detergent, hang to dry or lay flat, tumble on low to medium heat. No fabric softener.
Why are these blankets so expensive?
What makes you different than other companies?
Can I order a custom designed blanket or item by choosing different colors or types of minky and how long would it take?
Absolutely! Please fill out all the available information on this form and we will get that started for you. The time frame can be anywhere from 1-2 weeks if we have the fabric available. Any print not in house will be 2-3 weeks in production. All production times can vary depending on shipping turn around times with the manufacturers.
Orders & Shipping
How does Plums and Pumpkins ship and how long does it take to ship?
Do you send tracking on orders?
Do you ship internationally or to Canada?
Can I order online and pick up at a local store? Do you do porch delivery?
Yes! Store Pick Up is available at Strawberry Fields locally. During online check out, you will be able to select the delivery method you would like. Once your order arrives at the store, we will notify you by email that it is ready for pick up. Please make sure we have your correct contact information before you check out.
Allow up to 3 business days for your order to prepare to be shipped to your local store. Please pick up your order within 48 hours of notification. Store hours apply.
Local porch delivery is also available upon request.
Repairs
Do you do repairs?
Returns & Exchanges
Do you accept returns or exchanges?
We do not accept returns for payment refunds.
We do not accept exchanges for any reason.
We know you will love your blanket as much as we love making them! If there is a problem with your blanket within 14 days of receiving it, such as defects to the blanket, we will replace the blanket with a similar one, or let you choose a different blanket with the return of the old one. You will be responsible for return shipping, however we will cover the shipping on the new item.
*Each item is photographed to it’s very best to display accurate colors, measurements and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color.